1. Shipping destinations:
- We ship worldwide except China
2. Process time
If you place your order before 4 pm, we will start processing it on the same day excluding the back order. And your parcel will be sent out within 2-4 business days.
- Standard Shipping (10-20 business days after shipped)
- Express Shipping（5-8 business days after shipped)
- Shipping time might vary depending on location, shipment method and other factors.
- Standard Shipping,Orders under $30 will be charged for $5.99,Orders over $30 will be free.
- Express Shipping, Orders under $129 will be charged for $17.98. Orders over $129 will be free.
5. Free Shipping:
- Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, sale, and oversized/overweight products.
- Free Standard Tracked Shipping, Orders over $30,displayed at checkout
- Free Express Tracked Shipping, Orders over $129,displayed at checkout
6. Shipping Note
- The estimated delivery time (does not include weekends or public holidays) is from the date that your parcel was shipped.
- Your parcel will be shipped with the most suitable carrier depends on size and weight. Parcels will be delivered at working days and working hours, please offer an available address where someone can accept it as a signature may be required.
- Once your parcel arrived in your country, it will be passed to an internal postal service according to standard delivery procedures.
7. For Undelivered Solution
- Parcels may take longer to arrive due to an invalid address, customs clearance procedures or other causes which cannot be foreseen or avoided such as war, flood, typhoon, storm, earthquake, severe weather conditions, then delivery will be postponed. In the event of such delays, a proper solution will be worked out by Coendy to decrease your losses.
- For Expedited Shipping Service, if the package does not arrive or is signed by others, please contact us within 1 months of shipment. Our representative of customer service will get back to you to offer a solution within 24-48 hours, overdue requests may not be processed.